Privacy Policy

We may collect the following types of personal information: • Personal identification: Name, date of birth, address, phone number, email address • Health information: Medical history, care needs, medication details (for care purposes only) • Family and emergency contact details • Website usage data: IP address, browser type, pages visited (collected anonymously) • Contact form submissions: Name, phone, email, and message content

Your information is used for the following purposes: • Providing and coordinating care services • Communicating with you regarding your care or enquiry • Responding to contact form submissions • Improving our services and website experience • Meeting our legal and regulatory obligations • Sending newsletters or updates (only with your consent)

We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. All health-related information is handled with the highest level of confidentiality in accordance with applicable Nepalese law.

We do not sell or rent your personal information to third parties. We may share information with: • Healthcare providers and professionals involved in your care (with consent) • Government or regulatory bodies when required by law • Service providers who assist in our operations (subject to confidentiality agreements)

Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device. You can disable cookies through your browser settings, though this may affect some website functionality.

You have the right to: • Access the personal information we hold about you • Request corrections to inaccurate information • Request deletion of your information (subject to legal obligations) • Withdraw consent for marketing communications at any time

We retain personal information for as long as necessary to provide our services and meet legal obligations. Health and care records are retained in accordance with applicable healthcare regulations.

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: • Email: fewacarehome@gmail.com • Phone: +977 985-600-4508 • Address: Thadopasal, Lakeside, Pokhara, Nepal

We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised effective date. We encourage you to review this policy periodically.